Hilton Garden Inn Indianapolis/Carmel

The room was really clean and the bed was the most comfortable bed I ever slept on at a hotel.

The pool. I have never stayed in a hotel where the pool was this small, I wouldn't even call it a pool.

The very friendly staff, especially the front desk staff, were excellent.

No complimentary breakfast.

The staff was nice and the facility was very clean and organized

Thw pool area was nice and clean. The room was big, clean and the shower was hot. Overall a very good experience.

I wish breakfast was included.

Lobby had a roaring fire going--great on a cold night. Warm cookie bars were available in the lobby. Bartender/cook friendly and helpful. Front desk personel attentive.

Unfortunately, there's a lot of road construction going on now in this area. Getting from "here" to "there" proved a challenge. Should be much better after the road is finished.

The hotel was wonderful to begin with. The bed was comfortable. When I woke up in the morning and went to go grab breakfast, I found I had a flat tire. The front staff was very compassionate and not only suggested a tire store, but extended my check out time so I wouldn't have to worry about waiting in the lobby for the tow truck to arrive. I will stay there again.

The breakfast at the hotel was $11. There was no option for a light breakfast (yogurt, fruit were available) without paying for the whole breakfast. Also, the channel selection was limited and the guide was annoying.

The lobby and staff were so welcoming! The refreshments, decor and staff all made us feel right at home while we waited for our check-in time.

Breakfast in lobby was a little confusing, but we managed to all get what we wanted. I suggest either a free breakfast and/ or menu. The hostess was very gracious and helpful.

The beds were very comfortable and the price was decent

The front desk staff was not well trained and couldn't answer basic questions about the area. The hallways needed vacuumed, lint and debris on the carpets. The floor in the room entry & bathroom were sticky. We went to Walmart and purchased a Swiffer mop and disinfecting wipes to clean the room before use. The closet doors were broken. It is about a 25 minute drive to Indianapolis and there is no public transportation. The main highway right beside the hotel is being totally rebuilt so there is lots of dust, dirt, and noise.

convenient location from Palladium

Hotel water made coffee in room taste bad. Free breakfast would have been nice.

Hotel was very quiet for a holiday weekend. Staff was very helpful in getting us directions around construction